
Agency: Rainey Kelly Campbell Roalfe/Y&R


"In good times people want to advertise, in bad times, they have to."
"The big advantage of a book is it's very easy to rewind. Close it and you're right back at the beginning."





"This isn't a business of TV ads, print campaigns, billboards anymore. It's 200 different things and places and media and opportunities to engage in a conversation with consumers. The more diverse the spectrum of the company the better you communicate."